Where to purchase / receive your Rail Pass
Filter Search Results: Click the name of each pass to narrow the search results.
Notes:Some Travel Service Centers are closed during the end-of-year and New Year's holiday season. Some Information Centers are not able to do
exchanges during the end-of-year and New Year's holiday season.
Office hours are subject to change and offices are subject to close without notice.
Passes cannot be picked up from reserved seat ticket vending machines within the JR Hokkaido service area. Hokkaido Rail Passes are handled at some JR EAST Travel Service Centers and station ticket windows within the JR East service area, but cannot be picked up or purchased at reserved seat ticket vending machines.
Starting June 27, 2021, Hokuriku Arch Passes purchased on JR-EAST Train Reservation can be picked up from West Japan Railway Company green ticket vending machines equipped with passport readers.